Your Honor, I object!
Read this tip to make your life smarter, better, faster and wiser. LifeTips is the place to go when you need to know about Retail/Sales and other Businesses topics.
Your Honor, I object!
If you're in sales, some days seem filled by one customer
objection after another. How do you handle them?
Remember that your customer is looking for satisfaction to
the objection, not a debate. Find ways to satisfy the
objections. Make it clear to the customer that you
understand what's being said. Listen for clues that clarify
the real objection. Clearly explain how you intend to
resolve the objection.
Look at objections as an opportunity. Once you've satisfied
your prospect's objections, you'll be appreciated for the
time and effort you've invested -- and usually rewarded
with a customer order.
| Guru Spotlight |
| William Pirraglia |
