Preventing and Handling Fighting
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Preventing and Handling Fighting
When a situation arises that involves fighting, what should you do?
- Tell all employees that fighting will not be tolerated. Explain to them they will be subject to disciplinary procedures, up to and including termination, and that you are willing to call the police if the situation merits it.
- Communicate your policy, along with other prohibited conduct rules, in every way that is effective and feasible. Post the rules, provide employees with written copies, and discuss them when necessary.
- Educate yourself (and other supervisors, if applicable) in conflict resolution. Make sure you know how and when to intervene in situations and when to call the police.
Whatever you do, be consistent in the way fighting employees are treated. If you enforce your policy inconsistently, you may have more trouble than just violent employees on your hands.
| Guru Spotlight |
| William Pirraglia |
